Dr. Mohammed AlKhowailed (“we”, “our”, or “us”) operates the website:
https://alkhowailed.com/
We are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information.
1. Information We Collect
We may collect the following information when you use our website:
- Name, phone number, email address
- Appointment and inquiry details
- Medical or aesthetic information submitted through forms
- IP address, browser type, and device information
- Uploaded photos or documents
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Book and manage appointments
- Respond to inquiries
- Provide medical or cosmetic consultation services
- Improve our website and services
- Send appointment reminders or follow-ups
- Maintain legal and medical records
- Ensure security and prevent fraud
3. Medical Data Confidentiality
All personal and medical information is treated as strictly confidential.
Your data is accessed only by authorized clinic staff and medical professionals and is never sold or shared for marketing purposes.
4. Media Uploads
If you upload photos (including before-and-after images), you confirm that you have the right to provide them.
Images are used only for medical evaluation, treatment planning, or with your explicit consent for marketing or educational purposes.
5. Cookies
Our website uses cookies to:
- Remember user preferences
- Improve website performance
- Maintain login sessions
You can disable cookies through your browser settings.
6. Sharing of Information
We may share your data only with:
- Authorized clinic staff
- IT and hosting providers
- Legal or regulatory authorities when required by law
We never sell patient data.
7. Data Retention
We retain personal and medical data only for as long as necessary for:
- Medical care
- Legal and regulatory compliance
- Internal record-keeping
8. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw consent
- Request data portability
Requests can be sent to our clinic through the website.
9. Data Security
We use industry-standard security measures to protect your information, including encrypted connections and restricted access.
10. Third-Party Services
Embedded content (such as videos, maps, or social media) may collect data according to their own privacy policies.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through:
https://alkhowailed.com/